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9 Ways to Fix When Chrome Didn’t Shut Down Correctly

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How to Fix When Chrome Didn't Shut Down Correctly

Google Chrome is the top-rated browser available for desktops, laptops, and smartphones. Many people use Chrome as the default browser on their devices. With the Google apps integration, you can instantly create or modify documents and spreadsheets or even upload them to Google Drive. On the other hand, you may face issues when you don’t shut down Chrome correctly. Even though it has a Restore pages feature, sometimes it crashes and fails to recover those pages. To fix this, perform the troubleshooting methods listed in this guide.

Reasons for Google Chrome Not Shutting Down Properly

There are a few reasons why your Chrome didn’t shut down properly. that includes

  • Unwanted cache files
  • Abundant app storage
  • A bad Chrome extension
  • The improper Chrome folder name
  • Error due to Preference file
  • Minor glitches or bugs.

Try Restoring Tabs

In general, Google Chrome can store recently closed tabs. You will get this feature automatically when your browser crashes unexpectedly. In other cases, you can use the keyboard shortcut Ctrl + Shift + T to relaunch tabs or even Ctrl + H to view the browsing history to relaunch websites that have been closed.

Note: Keep in mind that it is impossible to restore tabs if you are in Incognito mode.

You can follow these steps if you want to restore Google Chrome tabs whenever it restarts.

  • Type chrome://settings in the search bar and press Enter.
  • Click On the startup option on the left.
  • Next, click on the radio button of Continue where you left off option.
On startup option in Chrome to fix shut down correctly

Clear Cache Files

Chrome may not shut down currently due to corrupted cache files. Therefore, delete your browsing history on Chrome to clear cache files, cookies, and other browsing data.

1. Launch the Google Chrome browser on your computer.

2. Press the keyboard shortcut Ctrl + Shift + Delete to view the Clear browsing data tab.

3. Click on Advanced and choose the Time range to All Time.

Clear browsing data to delete corrupted cache files to shut down correctly.

4. At last, click on Clear data.

Later, close the Google Chrome browser and relaunch it to check whether it works correctly. If not, follow the next troubleshooting method.

Disable Chrome Extensions

To ensure faster browsing, Chrome will not allow apps and extensions to run in the background. If you have added any extension to Chrome, disable it to enable the proper functioning of the Chrome browser.

1. Launch Google Chrome and press the keyboard shortcut Alt + F (or) Alt + E.

2. Click on More Tools and then choose Extensions.

More tools Extensions

3. Lastly, click the Toggle button of each extension to turn them OFF.

Afterward, close and restart the Chrome browser to check if the errors are resolved.

Allow Apps to Run in the Background

Chrome will not allow apps and extensions to run in the background to ensure faster browsing. But enabling this feature can resolve the issue. Also, be aware that your Chrome browser will become slow or unresponsive.

1. Open Google Chrome on your PC.

2. Click the Control and Customize Chrome (three vertical dots) icon at the top right and select Settings.

3. Click on the System from the left menu.

4. Next, click the Continue running background apps when Google Chrome is closed toggle to turn it ON.

Continue running background apps when Google Chrome is closed

Rename the Default Folder of Chrome

The default folder of Google Chrome stores the information of user sessions, cache files, and cookies. So, renaming the folder can fix the issue.

1. Launch File Explorer on your Windows.

2. Go to C:Users UserNameAppDataLocalGoogle Chrome User Data.

Note: Select the appropriate UserName you have.

3. If the AppData folder is not displaying, click View at the top menu bar and check out the Hidden items check box.

View Hidden items

4. When you click on User Data, you can see the Default folder.

5. Now, right-click the Default folder and click on Rename.

Rename default folder to fix Chrome browser shut down correctly.

6. Type the new name Default_old and tap Enter on the keyboard.

Finally, launch the Google Chrome browser and start working with new settings.

Change the Preferences File of Chrome

You may also get an error due to the Preference file of the Chrome browser whenever you restart. Hence, you should change this setting to make it work normally.

1. Launch File Explorer on your Windows.

2. Next, go to C:Users UserNameAppDataLocalGoogle Chrome User DataDefault.

3. On that page, scroll to the bottom, right-click on Preferences and open with Notepad.

Preferences
Open Preferences with Notepad

4. After that, press the keyboard shortcut Ctrl + F to open the Find dialog box.

5. Next, enter exit_type in the text box and click on Find Next.

exit_type Find next

6. Rename the exit_type attribute Normal instead of Crashed.

exit_type Normal

7. At last, press the keyboard shortcut Ctrl + S to save the changes.

Uninstall and Reinstall Chrome

Uninstalling and reinstalling the Chrome app will remove all the minor glitches. To uninstall Chrome,

On Windows: Go to Settings → Apps → Apps & Feature → Select Chrome → Uninstall.

On Mac: Go to Finder → Applications → Chrome → Trash → Empty Trash.

Smartphone: Hold the Chrome app and click the Remove app or Uninstall option.

You can go to the respective store to install the Chrome browser.

Reset Google Chrome

If the above method doesn’t resolve the problem, it is better to reset the Google Chrome browser. Also, resetting the browser can delete your saved passwords on Chrome.

1. Open Google Chrome.

2. Click the Control and Customize Chrome icon and choose Settings.

3. Further, click on Reset and clean up on the left.

4. Next, navigate to Restore settings to their original defaults option.

5. Lastly, click on Reset settings.

Reset settings to fix Chrome shutdown correctly

It will remove the third-party extensions and delete temporary files stored on Chrome. It will revert Chrome to default settings. Ensure whether the issues are now cleared or not. If the reset doesn’t help, update the Chrome browser to the latest version to solve the Chrome didn’t shut down correctly issue.

Use Alternate browser

You can try using the other browser if the issue is still unresolved. Mozilla Firefox, Microsoft Edge, Safari browser, and Brave browser are the best alternatives to Google Chrome. Compared to Chrome, these browsers will consume less RAM and have a well-optimized ecosystem.

Frequently Asked Questions

1. What to do if Chrome doesn’t shut down correctly on iPhone?

Enable Chrome apps to run in the background, clear the app cache on your iPhone, and reset Chrome to factory defaults to fix the Chrome didn’t shut down correctly issue.

2. Why did my Google Chrome suddenly crash?

When your computer runs with insufficient RAM, it may lead Chrome to crash, as it requires more RAM to run the browser more efficiently and smoothly.

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