Planet Fitness is an American fitness center founded in 1992. Planet Fitness headquarters is located in New Hampshire. It provides quality training with advanced equipment to its customers. Also, Planet Fitness is one of the reputed fitness centers in America and provides its service at an affordable price. So, it has a huge customer base. But when it comes to membership cancellation, it is a disaster. Many of the customers don’t know the cancellation procedure. You have to pay a cancellation fee and also don’t have an option to cancel your Planet Fitness Membership by online or phone. It is a difficult process to follow. So, read below to know the cancellation procedure.
Pause Planet Fitness Membership
If you have signed up for membership for 6 months and want to cancel it in 2 months, you might have to pay a cancellation fee. However, you will not be required to pay a cancellation fee unless as a result of injury. In case of injury, you can pause your membership for three months.
1. Get the proof of injury from a hospital.
2. Visit the fitness center or send a mail.
3. If you visit a fitness center, you may need to fill a form. It includes your :
- Full name
- Planet Fitness Membership number
- Phone number
- Email address
4. Fill the form with the above-mentioned details and submit it at the front desk. Your membership will be paused for three months and you will not be charged for the same period.
5. Otherwise, you can send a mail to your Planet fitness branch regarding the reason you want to pause your membership with the required membership details.
6. You will receive a confirmation mail within 2 days.
Related: How to Cancel Avatarify Subscription
How to Cancel Planet Fitness Membership
There are many reasons that you might want to cancel your membership. But you can’t cancel via phone. So, Find out below to cancel your Planet Fitness membership.
There are two ways that you can cancel Planet Fitness Membership. They are:
- Visit Planet Fitness center
- Via Email
Visit Center to Planet Fitness Membership
1. Visit your Planet Fitness branch in person.
2. Talk to a representative about your query.
3. Get a cancellation form from the front service desk.
4. Fill out the form and submit it at the front desk.
5. Then, tell the representative to give a call after the cancellation is confirmed.
Cancel Membership by Email
1. Get the Email ID of your Planet Fitness branch.
2. Write a mail to them with a valid reason.
3. Mention the following details correctly
- Full Name
- Planet Fitness Membership Number
- Date of Birth
- Phone number
- Email address
4. Ensure that all the necessary details are mentioned correctly and then send it.
5. You will get a response via mail within 2 days.
Note – It is best to notify the fitness center 2 months before the cancellation. You will be charged 58% of the membership charge for cancellation if you cancel the membership before the expiry.
Related: How to Cancel Patreon Membership
How to Cancel a Deceased Persons Planet Fitness Membership?
The process is almost the same. But in addition, you have to attach the proof of death of the deceased person. Fill the form and submit it at the front service desk.
Follow the above steps to cancel Planet Fitness membership and comment below if you have any queries.
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