Philips Smart TV is one of the best TV brands you can buy without completely draining your wallet. My user experience with my Philips Smart TV has been quite pleasing, except for that one moment when my TV refused to turn on. Even after multiple attempts to turn it on using my TV remote and physical power button, I couldn’t get rid of the Philips smart TV not turning on issue.
This frustrated me because the TV was working fine the previous night. To fix this issue, I followed some basic troubleshooting, which helped me fix the issue with my TV. I have mentioned all the troubleshooting fixes I tried in the guide for you to use if you are facing a similar problem.
Why Does My Philips Smart TV Won’t Turn On
Your Philips Smart TV won’t turn on for the reasons mentioned below.
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- Damaged power cable
- Faulty HDMI cable or port
- The batteries in the remote are drained
- Problems with the backlight of the TV
- Issues with the TV’s motherboard
- Other hardware-related issues.
Possible Fixes to Resolve Philips Smart TV Not Turning On Issue
You can try the following troubleshooting solution in the order given below to fix your Philips Smart TV.
Replace the Batteries of the Remote
If the standby light on your Philips TV is on and the TV is not turning on, the reason could be as basic as drained batteries on the TV remote. So try replacing the batteries with new once on your Philips TV remote and try turning on your TV. Here is how to replace the batteries on the Philips TV remote.
1. Locate the battery door on the back of the Philips TV remote.
2. Remove the battery cover and take off the old batteries.
Note: While replacing the remote batteries, clean your battery compartment. Specks of dirt in the battery compartment could also be why the remotes are not working properly.
3. Insert the new batteries and close the battery compartment.
4. Press the Power button on the remote to turn on your Philips Smart TV.
If the TV turns on, the problem is the battery remotes. If your TV doesn’t turn on, move to the next solution.
Reset the Remote
Sometimes, excess charge in the Philips TV remote will affect the remote functionality. To fix this issue, you can try resetting your Philips TV remote. Here is how to do it.
1. Remove the batteries from the physical remote and press any button to discharge the Philips TV remote completely.
2. Re-insert the batteries on the remote and see if the LED light blinks.
3. Press buttons 2 and 8 on the remote simultaneously for 6 seconds. You will see the LED light on the remote blink twice.
4. Now, enter the code 9-8-1, and the LED light will blink 4 times, indicating the remote is reset.
Now, try to turn on your Philips Smart TV with the remote and see if the TV is turned on. If your Philips TV remote is not working, it might be time to replace it.
Remove the Obstructions in Front of Your TV
If there are any objects in between your Philips Smart TV and the remote, you won’t be able to turn on your TV. To fix this issue, remove any obstructions in front of your TV, press the power button on your TV remote, and see if your TV turns on. If not, move to the next troubleshooting fix.
Power Cycle Philips Smart TV
Another fix that will work is to power cycle your Philips Smart TV. Power cycling your TV will discharge the excess charge and cool down your TV’s internal hardware. Here is how to power cycle the Philips Smart TV.
1. Unplug the power cable from the power socket to turn off your Philips TV.
2. Leave the power cable unplugged for at least 2 minutes.
3. In the meantime, press and hold the physical power button or joystick of your Philips TV for 30 seconds to drain the excess charge.
4. Now, plug the power cable and use your remote to turn on your Philips Smart TV.
Check if the TV turns on or move to the next troubleshooting fix.
Remove All External Devices
On some rare occasions, external devices like soundbars, gaming consoles, DVR/ DVD players, or other external hardware can prevent your TV from turning on. So, if you have connected any external devices to your Philips Smart TV, unplug them from your TV and check if your TV is turning on.
Check Power Supply
If your Philips Smart TV has a standby light, check if the standby light is ON. If the standby light is off, there might be issues with the power supply. Unplug your TV from the current socket and use a different power socket. If the power supply is not the problem, it might be time to check the power cable.
Check the Power Cable
If your Philips TV won’t turn on with the remote or button, check the power cable of your TV. A loose connection or a damaged power cable can be why your Philips TV is not turning on. Ensure that the power cable is plugged into the TV and the power source securely. Next, unplug your Philips TV from the power source and check the power cable for any damages.
If there are damages to the power cable, replace it with a new one. Doing so will fix your TV not turning on issues.
Check the TV Input Source
Sometimes, your Philips TV would turn on, but the screen would still be black. This indicates that the TV is in the wrong input source. Switching to the right input source will fix the issue. To switch the input source of your Philips TV, you can use the Input Source button on the TV remote.
You can also change the inputs of your Philips TV using the physical buttons on the TV. If the TV is the right input source without a picture, move to the next fix.
Check HDMI Cable and Ports
If the HDMI cable connection is loose on your Philips Smart TV, you might not get a picture output on your TV screen. To fix this issue, check if the HDMI cable is connected properly to your TV. Suppose the HDMI cable is connected securely to the TV.
Check if there is any damage to the HDMI cable or HDMI port. Replace the HDMI cable if you find any damage. Use a different HDMI port if the port is damaged.
Check If the TV Backlight is Defective
In rare cases, the backlights in your Philips TV might fail, resulting in your TV not turning on. These backlights are responsible for illuminating the content on your TV screen. So when the backlights fail on your TV, you will not see any images on your TV. You can check if the backlight is damaged on your TV using a torchlight. Here is how to do it.
1. Make the room as dark as possible for the testing process.
2. Turn on your TV using the TV remote or using the physical button.
3. Now, point the torchlight at your TV screen and see if any images appear on the screen.
4. If you spot any dull image on your TV screen, your TV’s backlights are damaged.
You can contact Philips Customer Support to repair the backlight issues on your Philips Smart TV.
Check the Motherboard of the Philips TV
Sometimes, your Philips TV will refuse to turn on if there is any hardware damage in the motherboard. While the whole motherboard won’t fail, some components, like the main board, T-Con board, capacitors, and PSU board, might fail. The main reason for the failure of these components is a sudden surge in electricity or defective hardware.
To check if the motherboard is damaged, you must remove the TV back panel. So unless you know what you are doing, don’t try these. You can seek the help of a technician to check and repair your Philips TV. If your TV is still under warranty period, you can claim the warranty to fix the issue.
Factory Reset your Philips TV
Some models of the Philips Smart TV have a physical reset button, which you can use to reset the TV. You can find this reset button on the backside of your Philips Smart TV near the HDMI ports and other input ports of your TV. Use a paperclip or a sim ejector tool to access the Reset button on your Philips Smart TV.
Using the paperclip or sim ejector tool, press and hold the Reset button for about 15 seconds. Doing this will reset your Philips Smart TV. Now, use the remote or physical button to turn on your Philips Smart TV. If not, seek professional help.
Contact Philips TV Support
If none of the above fixes helped turn on your Philips Smart TV, contact Philips Customer Support. They will lead in the right direction to troubleshoot and fix the issue. If your warranty is still valid, you can use it to fix your TV without paying a penny.
FAQ
If the red or white light (standby light) is blinking or flashing on your Philips Smart TV and your TV is not turning on, you can remove the TV from the power supply for a minute and then re-plug it. Once you plug in, observe if the red light is still blinking and try to turn on your TV.
If your Philips TV is connected to Wi-Fi and paired the Philips Smart TV remote app to your TV, you can use the app to turn on your Philips TV.
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