Threads by Instagram is a newly launched social media app where people can share their thoughts via text or in other visual content form. Since the Threads app is launched recently, many people have reported several issues like the app crashing, not opening, loading issues, and more. These issues are common to occur in all social media apps. You can easily sort out the Threads app not working issue using the troubleshooting methods discussed below.
Why Threads App is Not Working
If the Threads app is not working on your Android Phone or iPhone, it might be due to several reasons listed below.
- Slow Internet connection
- Threads Server issue
- Outdated App Version
- Device Incompatibility.
- Minor Bugs in the device.
- Excessive App Cache files.
How to Fix Threads App Not Working Issue
If the Threads app keeps crashing or does not load on your Android Phone or iPhone, make use of the 8 effective troubleshooting methods discussed below.
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- Check Threads Server Status
- Connect the Device to a stable Internet connection
- Restart your device and app
- Clear Cache files of the Threads app
- Update Threads App
- Log out and Log In to Threads Account
- Uninstall and Reinstall the Threads app
- Contact Threads Customer Support
Check Threads Server Status
The first thing you need to check is whether the Threads app server is actively working or not. If the problem is with the Threads server, you must wait until the issue is fixed. You can’t open the app or you will find an error message if the Threads server is under maintenance. If the server is not the problem, then move on to the next troubleshooting step.
Connect the Smartphone to Stable Internet Connection
The next thing responsible for Threads not working issue is the Poor Internet connection. If your Internet connection is low, you might face loading issues on the Threads app. To fix this issue, try restarting your WiFi router or call your ISP to fix the Internet problem. After fixing the Internet connection, open Threads and check whether the app is working well.
Restart Your Android Phone or iPhone
Restarting is one of the easy and effective troubleshooting fixes that helps you to get rid of bugs and temporary malfunctions in the device. If your device has minor bugs, you will find difficulty in opening the Threads app. So try restarting your Android or iOS device to fix the Threads app not working issue.
To restart your Android device,
Hold the Power button for 5 seconds → Tap Restart Option → Hit Restart again.
To Restart iPhone,
Press and hold the Volume Down & Power buttons → Drag the slider to Power Off → Long-press the Power button to turn On iPhone.
For older model iOS devices, visit the Apple website and follow the required steps to restart your device.
Clear Threads App Cache Files
To reduce the rendering time, the Threads app stores cache files. Excessive cache files slow down the performance of the app. If you are using an Android device, go to the App Manager Settings and choose Threads from the list. Then, clear the cache files of the app. To remove the Threads app cache on iOS, just uninstall and reinstall the app.
Update the Threads App
The next step in fixing the Threads app not working is by updating the app to the latest version. By updating the app to the new version, you can eliminate bugs and errors in the app. Go to the Play Store or App Store and search for the Threads app. Then, tap Update on the app info page to update the app.
Log Out and Log in to Threads Account
Like restarting, try signing out and signing in to the Threads app. To log out of your Threads account, refer to the below one-line guide.
Open Threads app → Hit Profile icon → Hit Two lines icon on the top right → Click Logout.
After signing out, sign in to the app again using your Instagram account.
Uninstall and Reinstall the Threads App
If none of the above methods work, the final step to try is to uninstall and reinstall the Threads app on your device. This will resolve all the issues associated with the Threads app. You can also try out the secondary troubleshooting fixes below to fix the Threads app not working.
- Turn Off VPN on your device.
- Disable the browser extension and try using Threads in Incognito mode. (For Threads PC users)
Contact Threads Customer Support
If the above troubleshooting methods does not resolve the Threads app not working issue, then reach out to Threads customer support and find a solution to your problem.
If you haven’t updated the Threads app, you will face this issue. To fix this problem, update the app and try accessing the app again.
Yes. You can install Threads on your PC using BlueStacks.
This problem occurs due to minor bugs in the app. Relaunch the app or restart your Smartphone. Then, make your Threads account private again.
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