Lately, the Hulu app not working on PS5 is one of the most common issues users face. As a result, you may face stuttering or buffering issues while streaming Hulu on PS5. Unless you figure out the cause and fix it, you cannot watch thousands of movies, TV shows, Hulu Originals, and exclusives.
Though there is not a definitive cause for Hulu not working on PS5, we went through the possible causes for the issue before arriving at the best troubleshooting fixes. You can try each of them and see which fix works well for you.
Possible Causes for Hulu Not Working on PS5
The Hulu PS5 app may fail to work for various possible reasons. They are:
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- Weak internet connection
- Corrupted cache and files
- Server issues
- Outdated Hulu app
- Outdated PS5 system software
How to Fix Hulu Not Working on PS5
If Hulu on PlayStation 5 stops loading or working in the middle of streaming, you can try these troubleshooting fixes to resolve the issue and get the app back to work:
Internet-related Issue Fixes | App-related Issue Fixes | Console-related Issue Fixes |
---|---|---|
Check your Internet Connection | Ensure that Disney Plus is Available in Your Location | Update PS5 system software |
Power cycle your modem or router | Restart the Hulu app | Clear Cache of PS5 |
Check the Hulu server status | Update the Hulu app | Restart PS5 |
Check the PSN server status | Uninstall and Reinstall Hulu | Factory Reset PS5 |
Use a wired connection |
Check Your Internet Connection
If your WiFi connection on your PS5 is unstable, Hulu may not work properly. You may also have connected many devices to your network, causing interruptions while streaming Hulu on PS5. If that’s the case, you can disconnect other devices apart from your PS5 from your network to fix the issue.
The streaming service requires a minimum internet speed of 3 Mbps for watching its content on PlayStation 5. Running an internet speed test on PS5 can help you check if the internet speed is suitable for smoothly streaming Hulu on the console. To do that:
1. Click on the Settings icon at the top right corner of the home screen.
2. Scroll down to the Network option and choose it.
3. Go to Connection Status and select Test Internet Connection.
Power Cycle Your Modem or Router
Power cycling or restarting your modem or router will help you fix any internet-related issues, and Hulu not working on your PlayStation 5 will be fixed. To reboot your modem or router.
1. Power down your modem or router and remove the plug from the power source for a few minutes.
2. Power back up the modem or router.
Power cycling your modem or router might fix the internet connection issue.
Check the Hulu Server Status
You won’t be able to stream Hulu on your PlayStation 5 if there is any ongoing server outage or server maintenance. There’s not much we can do if there are server issues with the app. You can check the server status of the Hulu on the Downdetector website.
If the server is down, wait for Hulu to fix the issue.
Check the PSN Server Status
If the PSN server is down, you might face issues with the Hulu app. Just like the Hulu server, the PSN server can be down due to maintenance and outage. To check the server status of the PlayStation Network, you need to visit the official website of PlayStation.
If the PSN server is down, wait for PlayStation to fix the issue.
Use a Wired Connection
To improve your network connection, you can use a wired connection. Switching to a wired connection can help you stream Hulu on PS5 seamlessly. This is because there will not be much signal interference when using a wired connection.
You can directly plug an ethernet cable from your router to your PS5 console and go to Settings → Network → Settings → Set Up Internet Connection → Set Up Wired LAN → Connect. You can then check if Hulu works on PS5 properly.
Ensure that Hulu is Available in Your Location
Hulu is available only in limited markets. If you live outside where Hulu is supported, you might be unable to stream Hulu content on your PS5. Check if Hulu is available on your market. If not, consider accessing the app using a VPN service on other devices.
Restart the Hulu App
If you face a black screen or if the Hulu app is not working on your PS5, it might be due to software glitches or bugs. To fix this, you can restart the app by closing it completely on your PS5 and restarting it again. Here is how to do it.
1. On your PS5 home screen, select Media tab.
2. Highlight the Hulu app and press the options button on your DualSense controller.
3. From the list of options, click Close app.
4. Once you close the app, click on the Hulu app to reopen it and check if it works.
Clear Cache in PS5
Corrupted cache files on your PS5 can lead to apps crashing, a black screen, and other issues. When you delete the cache of your PS5, the problems you face on Hulu might get fixed. Here is how to remove the cache files of your console.
1. Press the Power button and hold it for three seconds to turn off your PS5 console.
2. After your PS5 is turned off, press and hold the Power button till you hear two beeps.
3. Connect your DualSense controller to PS5 using a USB cable.
4. Hit the PS button in the middle of the controller. Your console is now in Safe Mode.
5. Choose the Clear Cache and Rebuild Database option.
6. Press OK to clear the cache.
Update the Hulu App
Using an outdated Hulu app on the PS5 might also cause buffering or freezing issues. You can check for updates for the app and install it to its updated version through the following steps:
1. Go to the Media tab on the home screen of PlayStation 5.
2. Head to the All Apps section and find the Hulu app.
3. Highlight the app and hit the Options button on the controller.
4. Choose the Check for Update option.
If any update is available, follow the on-screen prompts to perform an update on the app.
Uninstall and Reinstall Hulu
To fix minor glitches in the app, you can try uninstalling and reinstalling Hulu on your PlayStation 5. Follow the given steps to do so:
1. Tap on the Media tab on the PS5 home screen.
2. Go to the All Apps section and find the Hulu app.
3. Highlight the streaming app and press the Options button on the DualSense controller.
4. Choose the Delete option. Hulu will now be uninstalled on your console.
5. Again, go back to the All Apps section and choose Hulu.
6. Click the Download button next to the app to reinstall the app on your PlayStation.
You can now check if the Hulu app works seamlessly on the console.
Update the PS5 System Software
Like the app update, you should also update your PS5 system software to the latest version to reduce crashes or freezes. You can check for updates on the PS5 system software and update it to the latest version through the following steps:
1. Head to PS5 Settings and choose the System option.
2. Scroll to the System Software Update and Settings option and choose Update System Software.
Your PS5 system software will now be updated to its latest version.
Power Cycle the PS5
To fix performance-related issues, you can restart your PlayStation 5. A simple system restart can work wonders in fixing some of the issues you might encounter on streaming apps like Hulu. To power cycle your PS5:
1. Press the console’s Power button and hold it till the white light stops flashing.
2. Disconnect your PS5 from the power source.
3. Wait for a few minutes till the power completely drains.
4. Plug your PS5 back into a power outlet and turn on the PS5 console.
Now, open the Hulu app and check if it works again on your PS5 without interruption.
Factory Reset PS5
As a last resort, you can perform a hard restart on your console to resolve the issue. Resetting your PS5 wipes all user data and helps start the console without any issues. To reset your PS5,
1. Move to Settings and navigate to System Software.
2. Find the Reset Options and select it.
3. Choose Reset Your Console to reset the console to factory settings.
FAQ
Hulu may not work on your PS5 because of an unstable internet connection, corrupted cache and files, glitches, etc.
While streaming Hulu on PS5, users encounter the error code 94 due to network connectivity issues.
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