Quick Guide
- Via Apple TV: Go to Settings → User & Accounts → Select your Account → Subscriptions → Choose Disney Plus subscription → Cancel Subscription → Confirm.
- iTunes: On your iPhone, go to Settings → iTunes and App Store → tap on Apple ID → View Apple ID → Subscription → choose Disney Plus subscription → Cancel Subscription → Confirm.
- Via Website: On a web browser, go to the Disney Plus website → Sign in → Click on the Profile icon → Select Account → Select your Disney+ subscription → Click Cancel Subscription → Click Cancel Cancellation → Provide a reason for canceling.
Disney Plus is one of the most popular streaming services, which allows its users to access blockbuster movies, top-hit TV shows, and other on-demand content on your Apple TV. Once you subscribe to Disney Plus, you will be charged automatically for your subscription at the end of each billing cycle unless or until you cancel the subscription. If you have subscribed to Disney+ using your Apple ID, you can quickly terminate the subscription from your Apple TV or iPhone settings.
However, if you have subscribed to Disney+ by creating an account without your email address, you can only cancel Disney+ subscription from the official website. This guide will show all possible ways to cancel your Disney+ subscription.
Things to Remember Before Cancelling Disney Plus
- If you have decided to cancel your Disney Plus subscription, it’s recommended to cancel your Disney+ subscription before 24 hours of the following bill due date.
- As Disney+ does not provide refunds for any enrolled subscriptions, it’s essential to turn off the Auto Renewal option to avoid unexpected renewal of subscriptions.
- Deleting the Disney Plus app from the device does not cancel your active subscriptions or prohibit further renewal.
- Canceling the subscription to Disney+ will not cancel your Disney account.
- Simply logging out of Disney Plus on Apple TV will not cancel the subscription.
- Cancel your Disney Plus subscription using the account on the same devices you used to make a subscription.
- You can check your confirmation email to find out the device and account you used to make a Disney Plus subscription.
How to Cancel Disney Plus on Apple TV
Follow the below steps to cancel your Disney Plus subscription on your Apple TV.
1. On your Apple TV, go to Settings
2. Choose the Users & Accounts option under the Settings menu.
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3. Select your account on the available options on Apple TV.
4. Select Subscriptions and then choose Disney Plus from the list of active subscriptions available.
5. Select the Cancel Subscription option to end the Disney Plus subscription.
6. Finally, click Confirm to complete the subscription cancellation process.
How to Cancel Disney Plus on Apple TV via iTunes
You can use your iPhone to cancel your Disney Plus subscription if you have subscribed using iTunes by following the below steps.
1. On your iPhone, go to Settings.
2. Select your Profile name at the top of the screen.
3. Then, tap on iTunes and App Store options.
4. Now, tap on your Apple ID at the top of the iPhone screen and choose View Apple ID.
5. Then, scroll down and tap on the Subscriptions option.
6. Choose Disney Plus from the list of active subscriptions.
7. Click on the Cancel subscription option.
8. Finally, confirm your cancellation by clicking the Confirm button.
Note that this method will cancel your Disney Plus subscription only if you have made a subscription using iTunes.
How to Cancel Disney Plus Via Website
You can go to the website to cancel your Disney Plus subscription if you have used your credit card to make a subscription.
1. On your web browser, visit Disney Plus’s official website.
2. Sign in to your account by entering the valid login credentials.
3. Click on the Profile section at the top right corner.
4. Under the Profile tab, choose Account from the drop-down list.
5. In your Account section, click on your subscription plan.
6. Now, Click on the Cancel Subscription option.
8. On the confirmation screen, click the Cancel Cancellation button to confirm your subscription cancellation.
9. In the next screen, you are asked to provide the reason for canceling the Disney Plus subscription. Choose any one of the options from the reasons listed.
10. Finally, a message is displayed on your screen saying, “Your subscription has been canceled.”
After the successful cancellation of the Disney Plus subscription, you will get a confirmation email about the subscription cancellation and the end date of the current subscription. You can still get access to the contents of Disney Plus until the end of the billing cycle, even after canceling your subscription.
Frequently Asked Questions
If you find trouble canceling your Disney Plus subscription, check your Internet connection and the status of Disney+ servers. You can also make a call at 888-905-7888 to learn more about the cancellation process.
No. You can’t cancel your Disney Plus subscription on your Disney+ app. You must cancel the active subscription using your device or on the official Disney Plus website.
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