PlayStation 5, connected to a screen, offers one of the best gaming experiences compared to any of its rival gaming consoles. But sometimes, you might face black screen issues on PS5 or washed-out picture quality upon turning on the PS5. These indicate problems with the HDMI port and will be the reason for HDMI not working on PS5.
Your HDMI port may not work for various reasons, like loose contact, damaged HDMI cable, outdated firmware, and other related issues. Minor problems like these can be fixed using basic troubleshooting. However, you will need professional support if there is hardware damage on your PS5 console.
Here, we have provided the troubleshooting methods to try if your HDMI port is not working properly with your TV and PlayStation 5.
Information Use !!
Concerned about online trackers and introducers tracing your internet activity? Or do you face geo-restrictions while streaming? Get NordVPN - the ultra-fast VPN trusted by millions, which is available at 69% off + 3 Months Extra. With the Double VPN, Split tunneling, and Custom DNS, you can experience internet freedom anytime, anywhere.
Causes of PS5 HDMI Issues
There may be several reasons you are facing issues with the HDMI port of your PlayStation 5. These might be the main reasons for HDMI issues on your PS5.
- The HDMI cable is loosely connected to your PS5 or TV/monitor
- Your TV is set to the wrong HDMI input source
- Dust formation in the HDMI ports of your TV and PS5
- HDR mode enabled on your PS5
- Outdated firmware version on PS5 and TV
- Hardware damage
How to Fix an HDMI Port Not Working on PS5
If the HDMI port is not working on your PS5, you can try these troubleshooting methods to resolve the issue.
Check the Video Input
As you know, television has multiple HDMI ports. If you have plugged in the HDMI cable from your PS5 in the wrong HDMI port of your TV, your HDMI port will not work. If the PS5 has no signal to TV, you have to set the input source to the HDMI port where you have plugged the PlayStation 5.
Press and hold the Source or Input button on your TV remote until the visuals from the HDMI input appear where you have connected the PlayStation 5.
Unplug and Re-Plug the HDMI Cable
If your PS5 HDMI port is not working, the PS5 HDMI cable would have been connected loosely to your TV. Remove the HDMI cable from your TV and leave it for a few seconds before re-plugging it into the TV. Also, try switching the ends of the HDMI cables and see if the HDMI issues are fixed.
Clean the HDMI Port
Dirt, debris, and dust build-up on the HDMI port of your TV or monitor and PS5 can also be a reason why the HDMI is not working. So remove the HDMI cable and clean the HDMI port. Use a microfiber cloth, dust cloth, rubbing alcohol, or cotton bud to wipe off the dirt from the HDMI port.
Also, check the HDMI ports for damage. If the HDMI port is damaged, contact the PlayStation Repair Center to repair the port. Check your TV or monitor’s HDMI port as well.
Check the HDMI Cable
If your PS5 HDMI doesn’t work, it might be because the HDMI cable has been bent or damaged. Firstly, make sure to use the HDMI 2.1 cable that comes with your PlayStation 5 console.
Also, your HDMI cable must be less than six feet long. If your HDMI port doesn’t work, try changing a different HDMI cable.
Unplug Other HDMI Devices
If you have connected other HDMI devices like DVRs, DVD players, soundbars, and video projectors to your TV’s HDMI port, unplug it from the port so that other HDMI devices don’t interfere with the HDMI 2.1 cable and you won’t have a problem with the visuals or sound.
Use a Different HDMI Port
The TV’s HDMI port where you plugged the PS5 might be damaged or broken from inserting the cable forcibly or wrongly. Try plugging the HDMI cable from your PS5 console into another HDMI port available on your TV.
Turn Off HDR
If your TV or monitor doesn’t support HDR, you might come across blurred or washed-out picture quality. To prevent this from happening, you can turn off the PS5.
1. Turn on your PS5 and head over to Settings.
2. Tap on the Screen and Video option followed by Video Output.
3. Finally, click on HDR and select Off to disable HDR.
This might stop your TV from blinking unnecessarily when your TV is turned on.
Restart your TV and Console
Restarting your TV and Console will clear the clutter and solve the unresponsive issues. It will also fix the frozen screen issues. Restarting procedure for TV varies depending on the TV model you are using. Turn off PS5 and TV.
Remove the plugs of the Play Station 5 and television from the power outlet and let it stay the same for a few minutes. Insert the plugs back into the power outlet. Turn on your TV and PS5 again to check if it is connecting. This will prevent multiple tasks from interfering with each other.
Update the PS5 Console
Even after restarting your TV and PS5, if the picture on the screen is blurry or not displaying, check for a PS5 software update. To update the PS5 console,
1. Navigate to Settings and click on System.
2. Then, tap on System Software, followed by System Software Update and Settings.
3. If there is any update released, Update Available will be displayed.
4. To update the newer version, select Update System Software.
Note: Also, check your TV Firmware for updates. Go to your TV’s Software Settings and check for Software Update or Firmware Update. You must update the firmware from the manufacturer’s website based on the TV model. Updating your Software will remove the software glitches if there are any.
Boot PS5 in Safe Mode
If updating didn’t fix the issues, you can use the Safe Mode on PS5 to change the video output settings to HDCP. Doing this might help you fix the issue. Here is how to do it.
1. Turn off your PS5 and press and hold the power button on the console until you hear two beeps.
2. Connect your controller to PS5 using the USB cable.
3. Select the second option, Change Video Output.
4. Set HDCP Mode to HDCP 1.4 Only.
5. Once you have set, restart your PlayStation 5.
Try using your HDMI again and see if it is working. If you still face the issue, reset your PS5 in safe mode.
Reset PS5 in Safe Mode
Try resetting your PS5 to factory default in safe mode as a final fix. Doing this will most probably solve the issues.
1. Boot your PS5 safely and connect your PS5 controller using a USB cable.
2. Select Reset PS5 (6th option) to reset your console.
3. Once the reset is complete, set up your PS5 and see if you still face the issues.
Contact PlayStation Customer Support
If you have tried all the above troubleshooting methods and the HDMI isn’t working, then contact PlayStation Customer Support. They will guide you with what to do next and how to fix the issue.
FAQ
The PS5 HDMI port repair cost will differ based on where you live. Contact the PlayStation Repair Center to know the exact cost in your region.
HDMI splitter can interrupt the connection between your TV or monitor and your PS5. To avoid this, connect your PS5 directly to the PS5.
No. It is impossible to fix the HDMI port of the PS5 without taking it apart.
Disclosure: If we like a product or service, we might refer them to our readers via an affiliate link, which means we may receive a referral commission from the sale if you buy the product that we recommended, read more about that in our affiliate disclosure.