The latest Samsung Smart TVs are compatible with the AirPlay feature. The feature usually seems to work perfectly to share the content from your Apple device. It is common to come across AirPlay not working on Samsung Smart TV. This issue may arise when your Apple device and Samsung TV aren’t using the same WIFI connection. Aside from this, it also happens due to temporary bugs and outdated software on TV and Apple devices.
If you are facing the same issue, you can resolve it with basic troubleshooting knowledge. By following this article, you will learn reliable causes and fixes for the issue of AirPlay not working on Samsung Smart TVs.
Possible Causes for AirPlay Not Working on Samsung TV
The AirPlay feature may not work on your Samsung TV for many reasons. Some of the reliable causes for AirPlay unable to connect to Samsung Smart TVs are listed below.
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- Bad network connection
- Outdated firmware on Samsung Smart TV
- Long distance between the Samsung TV and Apple devices.
- Connecting your smartphone and TV to a different WIFI connection.
- Incompatibility of Samsung TV with AirPlay
How to Fix AirPlay Not Working Issue on Samsung TV
You can easily fix the issues of AirPlay not working on Samsung Smart TV by following the curated fixes listed below.
Check the WIFI Connection of TV and Apple Devices
If you are connecting the Samsung TV and Apple device to a different WIFI connection, you can face the issue of AirPlay not working properly. Since the technology works via WIFI, connecting both devices to the same WIFI connection is mandatory. If the AirPlay feature on your Samsung TV is still not working even after connecting both devices to the same WIFI, then you can fix this issue by power cycling your WIFI router.
1. Power Off your WiFi router and disconnect the power cable from the socket.
2. Wait for a few minutes, and connect the cable again to the socket.
3. Now, turn On the WIFI router and connect your Samsung TV to the WIFI.
4. Stream the content on your smartphone to get AirPlay to work on your Samsung TV.
Enable AirPlay on your Samsung Smart TV
Not all Samsung Smart TVs are compatible with the AirPlay feature. Only certain TV models are compatible with the AirPlay feature. You can check the AirPlay compatibility of your TV by visiting the official website of Samsung.
If you own a Samsung Smart TV launched after 2018, you can enable and use the AirPlay feature on your Samsung Smart TV. Eventhough the Samsung TV is compatible with the AirPlay feature, you need to enable it manually to transfer the content from your Apple device to the TV. Otherwise, the AirPlay feature won’t work on your Samsung series 7 TV and other TVs.
To Enable AirPlay on Samsung TV:
1. Turn On your Samsung TV and navigate to the Settings.
2. Open All Settings and select the tab named General.
3. Tap on the Apple AirPlay Settings on the right pane.
4. Now, enable the AirPlay option.
FYI: You need to enter the code shown on your iPhone to your Samsung TV when you use the AirPlay for the first time on your TV.
Ensure to Turn Off the VPN
Using a VPN on your device will not allow you to stream the content properly. For example, if you are looking to AirPlay Hulu on Samsung TV and you are living in the US. Since it is a geo-restricted platform, you cannot stream the Hulu content outside the US. In such cases, if you have enabled the VPN on your device, you cannot stream and AirPlay the content due to geo-restrictions. So be sure to turn Off the VPN if you are not using it.
Check if the AirPlay problem on Samsung TV is resolved. Otherwise, you should carry out the other fixes listed below.
Disable the Firewall on Your Mac
Enabling the Firewall on Mac may interrupt the AirPlay feature. A Firewall is generally used to keep your device free from cyber threats and to avoid network traffic. If the Firewall is corrupted with any errors, you cannot use the AirPlay feature. So, if your Mac is not AirPlaying the content to Samsung TV, ensure to disable the Firewall settings on your Mac.
1. Go to System Preferences on your Mac.
2. Select Security and Privacy and choose Firewall.
3. Now, click the Turn Off Firewall option or untick the Block All Incoming Connections and click OK to disable the feature.
Enable the IP Remote
IP Remote is one of the key features to work with AirPlay on your Samsung TV. Disabling the feature may cause the issue of AirPlay not working on Samsung Smart TVs. You can turn On the feature by navigating to the Settings of your TV.
1. Navigate to Settings from your TV’s home screen.
2. Open the General tab from the sidebar.
3. Now, choose the Network option and select the Expert Settings option.
4. Tap on IP Remote and click Enable.
Finally, try using the AirPlay option on your TV and check if it works.
Disable the Auto Protection Time on Samsung TV
If you have enabled the Auto Protection Time on your Samsung TV while casting, it will not allow your device to share the content properly. Even though the feature allows you to save the screen burn, it will interrupt the making of AirPlay not working on Samsung TV. Follow the steps listed below to turn Off the settings on your TV.
1. Go to the Settings of your Samsung TV and open All Settings.
2. Choose General from the left tab and click the System Manager option.
3. Scroll down and uncheck the Auto Protection Time feature.
Now, check whether the AirPlay is working well.
Disable IPv6 on your Samsung Smart TV
Most of the TVs and smartphones are compatible with the IPv4 protocol. If your device is compatible with the IPv4 option and if you have enabled the IPv6 on your Samsung TV, it will not allow the AirPlay to function properly. To fix this issue, you need to disable the IPv6 settings on your Samsung Smart TV.
1. Move to the Settings of your TV and select the General option.
2. Choose Network and select the Expert Settings option.
3. Now, locate the IPv6 settings and disable the feature on your TV.
Finally, check if Apple AirPlay not working on Samsung Smart TV is resolved. If not, follow the other fixes below.
Change the DNS Settings on your TV
If you can’t fix the issue after customizing the IPv6 and IP Remote settings on your TV, you can opt to change the DNS server to fix the issue. By changing the DNS server, you can resolve the issue of AirPlay not working on your Samsung Smart TV.
1. Turn On your Samsung TV and open the Settings option.
2. Click on Network and choose IP Settings.
3. Locate the DNS Settings option and select Enter Manually.
4. Now, enter 8.8.8.8 and click OK.
5. Finally, restart your Samsung TV and check if the AirPlay is working perfectly.
Restart Your Samsung TV
The temporary issue on the TV will also not make the AirPlay feature to not function properly. You can eliminate these temporary issues and bugs by restarting your Samsung TV. Restarting the TV also solves other issues present on your TV that interrupt AirPlay to not work properly.
1. While your Samsung TV is turned On, press and hold the Power button on your remote.
2. Once the TV turns off, continue holding the Power button till the TV turns On again.
3. Now, you have successfully restarted your Samsung Smart TV.
Now try AirPlaying on your TV and check whether it is working well.
Update the iOS & Mac Software
If the iOS software is not updated, you can face the issue of AirPlay not showing, not working full screen on Samsung TV, AirPlay video/audio not streaming on Samsung TV, and more. To fix this issue, update the software of your iOS devices. Besides updating the software of your iOS, you can also enjoy additional benefits like enhanced security, bug fixes, stability, and more.
1. On your iPhone, navigate to the Settings.
2. Choose the General option under the Settings.
3. Click the Software Update button.
Note: If you a Mac user, update the software by navigating to the System Preferences/System Settings → General (old Mac) → Software Update → Tap on Upgrade Now.
After doing so, the software of your Apple device will get updated to the latest version. Now enable the AirPlay option and try mirroring it on the TV.
Update Your Samsung TV
Another reason that causes the AirPlay not working issue on Samsung TV series 7, 8, and other TVs is outdated software of your TV. Failing to update your Samsung TV firmware may also cause other issues, such as overall decreased performance, TV freezing all of a sudden, bug issues, security threats, etc. Therefore, if you see an update available on your TV, perform the update immediately to avoid these issues.
1. Head to the Settings on your Samsung TV.
2. Choose the Support tab on the left pane.
3. Now, select the Software Update option.
4. Finally, click the Update Now option and confirm it by clicking on Yes.
The TV will start the updation process. Once the TV completes the updation process, you can check if you can cast your screen using the AirPlay option.
Factory Reset Your Samsung TV
The last method that you can try yourself to resolve the AirPlay not working issue is factory resetting your Samsung TV. The resetting option will clear all the minor and major errors on your TV and bring your TV back to its initial stage. Follow the below-mentioned steps to factory reset the Samsung Smart TV.
1. From the Settings section of your TV, choose the Support tab.
2. Click the Self Diagnosis option.
3. Scroll to the last and tap on the Reset option.
4. Enter your customized TV PIN, or else enter the default PIN 0000 and click Yes.
Finally, check the issue of AirPlay not working on Samsung TV. The issue might have been resolved now.
Alternative Ways to Solve the Issue
If none of the troubleshooting fixes mentioned above help to settle the problem of AirPlay not working on your Samsung TV, you can contact the support team of Apple or Samsung to get a valuable fixing solution to resolve the issue of AirPlay not working on your Samsung Smart TV.
FAQ
Most Samsung TVs manufactured after 2018 are AirPlay compatible. You can also check your specific Samsung TV model’s compatibility with AirPlay on Samsung’s official website.
AirPlay no sound issue appears on Samsung TV when you have muted the volume. Adjust the volume on iOS/Mac and your TV to resolve the issue.
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