Is your Vizio Smart TV stuck on the logo screen? If yes, do not worry. This is one of the most common issues that every smart TV user faces. Your Vizio TV might have stuck logo issues due to different reasons like software bugs, lack of power supply, incorrect HDMI input, loose connection, or TV firmware update interruption. I once experienced the same situation where my Vizio TV screen got stuck on the logo on Netflix, and I tried out various workarounds to fix the issue.
Whatever may be the reason, you can resolve the Vizio TV stuck issue by performing quick troubleshooting methods. I have given all the possible fixes, and you can try them out to fix the TV screen issue quickly. You can have a glance at the causes below and check if your Smart TV is not working for any of those reasons. Once you have identified the cause, you can easily fix the picture stuck issue. Refer to this detailed article to learn about the possible troubleshooting techniques.
Causes for Vizio TV Stuck on Logo
There are various reasons for your Vizio TV to get stuck on the logo screen. I have listed some of the common reasons, and you can go through them and diagnose the problem behind the Smart TV logo stuck issue.
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- Temporary bugs: There might be temporary software bugs on your Smart TV, which causes the logo issue.
- Improper power supply: If the Vizio Smart TV has a logo screen stuck issue, then the power supply to the TV may not be proper.
- Vizio TV software interruption: If the firmware is in the process of updating and if any interruption occurs, there will be a logo screen issue.
- Loosely connected power cord: If the Smart TV experience a logo screen stuck issue, the power cable might be loose or it might be faulty.
- Incorrect HDMI input: If you face stuck screen issues on your Vizio TV, then the HDMI input is incorrect.
Fixes for Vizio TV Stuck on Logo
If you have identified the problem, you can move on to fixing the picture issue on your Vizio TV. Here are some common troubleshooting methods that would really help you fix the stuck screen issue on your Vizio Smart TV.
Check the Power Source
One of the most common reasons that cause your Vizio TV to get stuck on the logo is improper power supply. If the power supply to your smart TV stops intermittently, then your TV can have stuck logo screen issues. In that case, firstly, check the power cord is tightly connected to the TV. If not, try re-plugging the cable back into the wall outlet.
Then, see if there are any visible damages to the power cord. If you notice any damage to the power cable, then it will stop the power supply. As a result, the Smart TV will have stuck logo screen issues. So, you can try using a different power cord and see if that fixes the issue with your Smart TV.
Switch to a Different Electrical Outlet
Sometimes, the reason your Vizio TV freezes on the logo screen is that there might be a problem with the power outlet. This will stop the wall outlet from producing current. If there is no proper current delivered, the smart TV will get stuck on the logo screen. To check if the power socket is supplying current, you can try connecting a different device to this outlet.
If you find your electrical outlet to work with a different device, then the problem will be with your smart TV. If the issue lies with the wall outlet, you can connect your Vizio TV to a different power outlet to fix the issue easily.
Check HDMI Connection
Have you connected an HDMI cable to the port of your Vizio TV? Then, inspect the cables and the port for any defects. In case you have connected your Smart TV to a streaming device, it is important to check the cable for any loose connection. You can try removing the HDMI cable from the port and reconnecting it to see if it fixes the issue.
If that doesn’t solve the issue, you can examine the HDMI cable and the port for any damage. You can connect the cable to a different HDMI port on your smart TV if it’s defective. If there is damage to the HDMI cable, you can change the cable and check the TV screen for any logo issues.
Power Cycle Vizio TV
If the above methods did not resolve the Vizio TV logo screen issue, the problem lies with your TV completely. Does your Vizio TV show’s logo then turn off? You can fix this issue by either power cycle or restarting your Vizio TV. You can do it by trying out the following steps on your TV.
1. Remove the power cord from the power socket and let it remain without power.
2. Wait for a few minutes and then press the Power button on the Vizio Smart TV unit for about 25 seconds.
3. Now, insert the power cord back into the outlet and turn on your Vizio TV.
Once the TV is on, see if the TV screen still has the logo stuck screen issues.
Disrupted Vizio TV Firmware Update
You will get new updates for your Vizio TV at times. If your Smart TV has an active internet connection and if the auto-updates are on, then your TV might possibly be in the update mode. When the Vizio TV is downloading updates, and an interruption happens when a sudden power source is cut off, then the TV might face a logo-stuck screen.
To resolve this issue, you just have to wait until the ongoing update is over. Once the update is over, you can see the logo disappear, and your Smart TV will be working as usual.
Factory Reset Vizio TV
Factory resetting is one of the most effective methods that can fix all the issues going on with your Vizio TV. Once you have performed a hard reset on your Vizio TV, your TV will go back to its default settings, fixing all the issues. You can reset your Vizio TV in a number of ways. You can try out the reset method that is convenient and suitable for you.
As the Smart TV is stuck on the logo screen, you can try out using the manual buttons on your TV panel to do the reset process. Here is how to do the hard reset on your Vizio TV.
1. Locate the control buttons on your Vizio TV bezel. Then, press the Input and Volume Down buttons concurrently for about 20 seconds.
2. Let go of the Volume down button and keep pressing the Input button for about 15 seconds.
Now, your TV will start the reset process. After the resetting process, your TV will restart on its own. You can now check if the Smart TV still has a logo screen issue.
Change the EEPROM
Sometimes, you may find the logo stuck on the screen on your Vizio TV if the EEPROM is defective. The EEPROM lets you delete or modify the data. If you find any damage to it, you can try replacing it with a new one.
You can contact Vizio customer support and purchase an EEPROM that fits your Vizio TV. Dismantle the back of your TV and replace it with a 5mm EEPROM chip. If the chip replacement is over, you can see if the logo stuck screen disappears.
Check Internal Components
At times, you will face the logo stuck screen problems on your Vizio TV due to the defective motherboard. You can try repairing it, and if it does not work even after the repair, you can try replacing the motherboard with a newer one. If replacing the motherboard does not sort out the issue with your Vizio TV, you can move on to the last troubleshooting measure.
Seek Help from Customer Support
If the problem persists even after trying out all the troubleshooting techniques on your Vizo TV, then you have only one way, which is to contact Vizio Customer Support. You can contact them via calls, emails, or chat and tell them the issue. They will guide you further on how to fix the Vizio TV stuck on the screen logo in a quicker way. You are lucky if you have an active warranty on your Vizio TV. You can use it to get your Vizio TV serviced for free of cost or replace the faulty TV with a new one.
Frequently Asked Questions
You can fix the boot loop error by performing a factory reset on your Vizio TV.
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