My TCL TV was bothering me for a while due to the firmware issues. From restarting to resetting the TCL Smart TV, my attempts to fix the problem were unsuccessful. With a conviction to find the appropriate fix before going for a replacement, I thought I would rely on the Recovery Mode in TCL TV. With a slight hope, I put my TV into Recovery Mode and waited for the outcome.
Fortunately, my TV recovered from the problem and turned responsive after using the Recovery Mode on TCL Smart TV. If your device has gotten into a similar bad state, then follow my simple instructions given in this guide to use Recovery Mode in TCL TVs running on Roku, Android, Fire, and Google OS.
While performing the task, there is a slight possibility for your TCL TV to be stuck in Recovery Mode. In such cases, consider the troubleshooting measures to get your TV out of Recovery Mode without any trouble.
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Does Your TCL TV Support Recovery Mode?
All TCL Smart TVs, running on Android, Google, and Fire OS, show support for Recovery Mode. However, that is not the case for TCL Roku TV. There are only limited TCL Roku TVs that contain the Recovery Mode feature. To check if your TCL Roku TV supports Recovery Mode,
1. Get the TCL Roku TV remote and hit the Home button to launch the Home screen.
2. Navigate to Settings and select the System option.
3. Click on About to move to the System info page and note the Hardware ID.
Find below the Hardware IDs of Roku TVs that support Recovery Mode.
- Cxxxx
- Axxxx
- CxxxGB
- 8309x
- Jxxxx
- Hxxx
- Gxxxx
- 8309x
Note: If you have not updated your TV to OS 11.5 or later, the Hardware IDs may displayed as Roku Model Numbers.
How to Use Recovery Mode on TCL TV
Recovery Mode is an advanced technical method and needs to be tried as a last resort. This is because it clears all the data and software from your TCL TV while fixing software malfunctions and bugs along the way. Without further delay, let us get started with using the feature on all TCL Smart TVs.
Use Recovery Mode on TCL Roku TVs
After verifying your device supports the Recovery Mode, start with the following procedure to use the feature on the device.
1. First, turn On your TCL TV and find the Reset button on the back of the TCL Roku TV. You can locate the button near the HDMI port, antenna, and audio connections.
2. Select the Reset button and hold it for at least 20 seconds using sharp objects like paper clips or ballpoint pens.
3. Once you release the button, your TV will enter the Recovery Mode.
4. Now, fetch your Roku TV remote and move to your desired language using the navigation keys.
5. Highlight the language and press the OK button to select the language.
6. Once you have chosen the language, tap on the Wireless option and choose your WIFI network to connect your TCL TV to the internet wirelessly. If you have used a wired connection, select Wired (Ethernet) to automatically establish the connection.
Note: If you want to update your TV from Recovery Mode without the internet, use a USB flash drive to get the update file and manually update the firmware of the TCL TV.
7. After connecting to the internet, click the Update Now button on the TV screen.
8. Your TCL Roku TV will now update to its latest firmware. Once completed, your device will restart automatically.
9. Finally, set up your TCL TV and start using it. The problem might have been resolved now.
In the rare scenario, you may come across TCL Roku TV recovery mode not working. Following the general troubleshooting can resolve it.
Use Recovery Mode on TCL Android/ Google TVs
You can get into Recovery Mode on TCL Android or Google TV with a remote to perform basic operations like updating, resetting, or rebooting the device’s software.
1. Tap the Power button on the TV to turn On your TCL Android or Google TV.
2. After turning on TCL TV, disconnect the TV from the power source by unplugging its power cable.
3. Get the TCL TV remote and press the Home and Back buttons simultaneously.
Note: Check with the TV manual and confirm the keys to get your TV into Recovery Mode. This is essential because the keys will vary based on the TV model.
4. While holding the Home and Back buttons, connect the power cable to the TV and turn it on.
5. Release the button once your TV gets into the Recovery Mode.
6. That’s it. Now, you have successfully enabled the Recovery Mode on your TV.
7. After enabling the Recovery Mode, you can choose any options like resetting your TV, updating the TV, rebooting the TV, and more.
Use Recovery Mode on TCL Fire TVs
1. Make sure your TCL Fire TV is turned On before moving to the next step.
2. Locate the Power button on the TV and press and hold down the button for a few seconds.
3. Unplug the TCL Fire TV from the power source while holding down the button.
4. Plug the TV back into the power source.
5. Release the Power button once the Fire TV logo appears on the screen.
6. Now, your Fire TV enters Recovery Mode. You can now do various tasks from the Recovery Mode, including rebooting and wiping data.
Note: You can use the Power button on the TCL TV to access the Recovery Mode menu without using the remote.
What to Do if TCL TV Struck in Recovery Mode
While Recovery Mode is designed to wipe data and restore normal operation, it can fail to work at times. My TCL TV got stuck in Recovery Mode, and it often loops in the recovery mode. I tried a few tricks to resolve the problem.
- Reboot your wireless router to solve the network connectivity issue and get your TV out of Recovery Mode.
- Check your internet connection to make sure the network is not the culprit.
- Connect the TV to a different network and try updating the TV system software.
- Do a soft reset on your TCL Smart TV.
- If a black screen strikes your TCL TV while you’re in recovery mode, you can power cycle your TCL TV to resolve the issue.
- Contact the Customer Support of TCL to fix it if the issue persists.
Frequently Used Questions
Recovery Mode on TCL TV is a unique feature that allows you to do some of the basic operations on the device, such as clear cache, reboot the device, factory reset, update the device, and more.
If you can’t access various menus on your TV, then get your TV into Recovery Mode using the Reset button on the TV. Now, select the factory reset option to reset your Smart TV.
You can fix the loop issue by connecting the TV to a stable internet connection.
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