TCL Roku TV can be effortlessly controlled by the Standard IR remote or voice remote. While it brings no major issues, there may be times you might face the TCL Roku TV remote not working. Consequently, you can’t control your TV at your fingertips from a comfortable place at your home. Similarly, you won’t be able to navigate to streaming apps like Netflix, Disney Plus, Hulu, and YouTube TV and watch your desired content on your TV.
Whether it’s a standard IR Roku remote or a voice remote, you should identify the cause to fix your unresponsive TCL Roku TV remote. Only when you get back the control, you can perform essential functions like turning on your TCL TV, to connecting it to WIFI, control apps, and other settings.
We have come up with some helpful solutions to carry out and thereby fix the unresponsiveness of your TCL Roku TV remote. You shall carry out our recommended fixes in no particular order before opting for a replacement remote.
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What Causes TCL Roku TV Remote Not to Work?
When your TCL Roku TV remote isn’t working or responsive, it may be for the following reasons.
- Dead or low batteries
- Settings not configured properly
- Interferences with TV remote signals
- Issues with your TV
- Defective remote
- Incompatible TV remote
General Fixes for Standard IR TCL Roku TV Remote Not Working
If your TCL Roku TV remote is not working with no pairing button, the remote you’re using must be a Standard IR Roku TV remote. Since Standard IR remotes use infrared technology, the problem can occur mostly due to signal interruptions or defective batteries. Whatever the cause, proceed with the below-given fixes to resolve the issue without much ado.
Remove the Obstacles Between your Remote and TV
Standard IR Roku TV remotes use infrared light to operate various key selections. So, any obstructions between your TV and remote will disrupt the signals and make your remote unresponsive. The suitable fix for the problem is to remove these obstacles and ensure a clear path between your TV and remote.
Note: While using a standard IR remote to control your TCL Roku TV, point the remote directly at your TV from a closer distance. If you go farther or aim your remote away from your TV, you won’t be able to control your TV with the remote.
Check the Batteries
Next, you must verify if the batteries are installed properly in the TV remote. For that, remove the remote battery cover and take the batteries out. Now, reinsert the batteries and install them correctly based on polarity markings.
If you are still not able to control your TV using the remote, there’s a good chance that batteries can be defective. If that’s the case, replace the batteries with new ones. Finally, check if your TV remote is working now. If not, move to the other fixes.
Clean Your Remote
When there is dust or dirt in your remote, the control buttons in the remote may not work well. To avoid this, frequently clean the remote control using a soft cloth. Cleaning the debris on your remote will help the sensors on your remote work without any issues.
Run an Infrared Emitter Test
You can run an infrared emitter test to check if the issue is with your remote or your TV. Follow the below-mentioned steps to perform this test.
1. Aim your smartphone camera at the tip of your TCL Roku TV remote in a darker room.
2. Hit any button on your remote and take a picture.
3. Check if you can see a purple light flash on the remote.
4. Make sure you run this test in a darker room. Then, the IR emitter light will be more visible as you press and hold a button on the remote.
General Fixes for Roku TV Voice Remote Not Working
Voice Roku TV remotes pair to your TV wirelessly and enable smooth control over your TV. If the TV remote fails to work, follow the fixes below.
Replace the Batteries
Using dead or low batteries can be why your Voice Roku TV remote is not working. If the batteries are depleted, you can replace the batteries. To do that, open the remote’s battery compartment and insert the new batteries in the specific way as indicated in the battery compartment. Now, use your remote to navigate to apps on your TV to check if the problem is fixed or not.
Re-Pair your Voice Remote with your TCL Roku TV
You will have paired the remote during the initial setup of your TCL TV. If the remote is not paired properly to your TCL Roku TV, you can’t control your TV with the remote. Try re-pairing your remote with your TV to resolve the problem.
1. First, remove the remote’s battery cover.
2. Find the pairing button on your TV remote and press the button.
3. Hold the pairing button for at least 3 seconds.
4. The pairing LED will now flash on your remote, indicating the pairing has started.
5. Perform a restart on your TCL Roku TV and wait for 30 seconds until the remote pairs with your TV.
6. There will be a remote pairing pop-up on the TV screen. Now, the remote is paired with your TV.
After pairing your TCL TV remote to the TV, you can find the battery status and name of your remote.
Technical Fixes for TCL Roku TV Remote That is Not Working Well
If the issue persists after trying out the basic fixes, the technical troubleshooting methods below will help you resolve the issue.
Power Cycle Your TV
1. Remove the power cord of your TV from the power source.
2. Now, locate the Power button and press and hold the button for 15 – 20 seconds.
3. The power will be drained from your TV.
4. Plug your TV back into the power source and turn on your TCL TV using the Power button.
5. Finally, re-pair the remote to your TCL Roku TV.
Reset the TCL Roku TV Remote
1. Open the battery compartment and locate the reset button.
2. Press and hold the reset button for 3 seconds and restart your TV after the pairing light on the remote flashes.
3. Wait till the remote connects to your TV wirelessly. Your TV screen will now display a remote pairing window.
After resetting your remote using the above process, point it towards your TV and check if it works now.
Check the Remote Settings
When your TV is in Standby or Sleep mode, your remote may turn unresponsive, and your TCL Roku TV remote volume or power button may not be working. You can disable these features on your TCL Roku TV to fix the problem. Also, make sure to use the remote that came with your TCL Roku TV during your initial purchase to avoid these issues.
Update Your TV Firmware
If your TV is still not responding to your remote, the fault is with your TV. Ensure that you have updated your TCL TV firmware to rectify the problem. Using outdated TV firmware can also be the reason why your remote does not work with your TV.
Customer Support
Has the issue not been fixed yet? Then, there can possibly be a hardware issue on your TV remote. You can contact TCL Customer Support to get helpful assistance on the issue. If your TV is under warranty, you might get a replacement TCL Roku TV remote.
Try the Alternative Solution
There are a few alternatives you can consider to control your TCL Roku TV without a remote.
- Use Physical Buttons: Using the physical buttons, you can control a few functions on the TV. For instance, you can turn your TV on and off using the Power button on your TV.
- Use the Roku Remote App: You can download the Roku Remote app from the respective app stores on your iOS or Android device. The official Roku app will mimic the functions of your physical remote. So, you can control your TV using the app and also use your voice to navigate to the desired content.
- Use Universal Remote: A universal remote is also a great way to control certain functions on your TCL Roku TV remote. As a universal remote resembles a conventional TV remote, it becomes easy for you to do various functions on your TCL Roku TV.
Purchase a New TCL Roku TV Remote
Is your TV remote still unresponsive after trying all those fixes? You can purchase a new TCL Roku TV remote as a last resort. If your remote becomes defective, then it is better to get a new one and control your TV using the control buttons on your new remote. There are many affordable options in the market, of which you can buy a TCL Roku TV remote based on your convenience. If you find them expensive, you can try universal remotes for easier control.
FAQ
If your TCL Roku TV is not responding to your remote, the batteries may be defective or installed incorrectly. The problem can also occur because of misconfigured settings on your TV.
Yes, you can replace your TCL Roku TV remote by purchasing a new TV remote from the official store of Roku. Make sure the remote is compatible with your TV before making a purchase.
The pairing button is located on the back of your TV remote next to the pairing LED.
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