SmartThings is the official remote app developed and owned by Samsung to control its products, including TVs. Since the application is compatible with Android and iOS, both users can control their Samsung smart devices directly from their smartphones.
If your Samsung TV remote is not working with your TV, you may find it difficult to control the TV, like adjusting the volume, switching the channels, downloading the apps on your Samsung TV, and more. In all these cases, you can use the SmartThings app as an alternative remote to control your TV.
If you are an existing Samsung TV user, you may come to know about the SmartThings app at least once. If you are a new user of Samsung TV, this article will teach you about the SmartThings app and how it works as a remote app to control the TV.
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What is Samsung SmartThings App
As mentioned above, the Samsung SmartThings app is the official app owned by Samsung to control all its electronic products like Samsung Smart TVs, Air Conditioner, Air Purifier, Washing machines, Refrigerators, Smart lights, Smart Speakers, and more.
You can use the SmartThings as a replacement remote to control all your devices directly from your smartphone. Moreover, controlling the device, it also has many smart features like Voice Assistant, Smart & Tap View, Weather updates, and much more. The application works by connecting your smart devices and smartphones to the same WiFi or Bluetooth connection.
Note: If you are using the SmartThings app to control your TV, then your TV and mobile app should be signed in with the same Samsung account and WiFi connection.
How to Download SmartThings App on Smartphone
(1) Launch the Google Play Store and App Store on your smartphone.
(2) Hit the Search icon and search for the Samsung SmartThings app.
(3) Locate and select the official Samsung SmartThings app from the list of apps displayed on the result.
(4) Hit the Get or Install button to download the app on your smartphone.
(5) Now, you have successfully installed the SmartThings app on your smartphone.
How to Check the Compatability of SmartThings on Your Samsung Smart TV
Most Samsung TVs manufactured in 2020 and above are compatible with the SmartThings app. However, you can check the device compatibility by following the below steps.
[1] Launch the Samsung SmartThings app on your Android or iOS device.
[2] Tap the Add (+) icon and select Add Device.
[3] Select the TV icon and select Samsung.
[4] Hit the Supported Devices option to check whether your TV is compatible with the app.
If your Samsung TV has appeared in the available devices column, then your TV is compatible with the SmartThings app.
How to Add Samsung Smart TV on the SmartThings App
[1] Turn On your Samsung TV and connect your smartphone and TV to the same WIFI connection.
[2] Now, launch the Samsung SmartThings app and tap the + icon from the top-right corner of the app.
[3] Select Device from the list of options.
[4] Tap the TV icon from the list of available devices.
[5] Select Samsung and tap TV again.
[6] Now, hit the Start button at the bottom of the screen.
[6] Choose the location and room for your smart TV, then hit the Next button.
[7] Select your TV model from the list of available devices.
[8] Now, an 8-digit PIN will appear on your TV screen [make a note of it].
[10] Enter the PIN code that appeared on your TV and select Done.
[10] Now, you have successfully connected the Samsung SmartThings app to your TV.
How to Control Your TV with the SmartThings App
[1] Launch the Samsung SmartThings app on your smartphone.
[2] Select your Samsung-connected TV from the home screen of the app.
[3] Now, you can see three different modes as listed below.
- Remote
- Sources & Apps
- Ambient Mode
Remote:
By selecting the Remote option on the SmartThings app, you can turn your smartphone into a virtual remote with various buttons to control your Samsung TV. Every single button has a specified feature to control your TV. Here, we have explained every feature and function of the button in the remote app.
- Menu – It includes many additional features like Smart View, View TV on Phone, etc.
- Smart View: Allows you to mirror your smartphone screen on TV
- View TV on Phone: Mirror the Samsung TV screen on your Smartphone
- Play TV sound on the phone: Use your mobile speaker to hear the TV sound
- Play phone sound on TV: Use your TV speaker to hear the mobile sound
- Power – Used to turn your TV on or off
- Volume Control – Used to control the volume up/down
- Voice Assitant – Used to control your TV with your Voice
- Fast Forward – Use forward the video displayed on your TV.
- Directional Touchpad – You can use it as the navigation tool or cursor for your TV
- Numerical Keypad – Works as the numerical pad to switch the channels.
- Options – By selecting the options, you can get more options to control your TV.
- Mute – You can use the mute option to remove the audio content from your TV.
- Home – Used to navigate to the home screen of your TV.
- Previous – You can use this option to rewind the video.
- Multi-View – Yet to be Updated.
- Pause & Playback – Used to play and pause the video played on the Samsung TV.
- Back – You can use the back button to navigate to the last action.
- Channel – View the channel list.
- Interface – Used to change the remote interface in the SmartThings app.
Sources & Apps
By selecting the Sources & Apps option on the SmartThings app, you can view all installed apps on your TV. Here, you can launch the app directly by selecting the app icon from your smartphone.
Ambient Mode
Ambient mode is used to change the interface and background of your TV. Here, you can customize your desired image as the background for your TV. Once you have selected any image, it will not be changed until you manually change it.
How to Remove Samsung TV from the SmartThings App
If you no longer use the Samsung SmartThings remote app to control your TV, you can remove it easily without any hassle.
[1] Launch the SmartThings app on your Android or iOS device.
[2] Select the Device at the bottom of the app.
[3] Now, click the three-dotted icon from the top-right corner of the app.
[4] Select the Remove Device option from the drop-down menu.
[5] Click the – icon near the Samsung TV.
[6] Tap the Delete button to remove your TV from the SmartThings app.
How to Fix Samsung TV Not Working with the SmartThings App
If your Samsung TV is not working or crashing with the Samsung SmartThins remote app on your Android or iOS device, you can follow the troubleshooting measures to fix the issue.
- Ensure that your mobile and Samsung TV are connected to the same Samsung account.
- Clear the cache data on your Samsung TV and the Samsung SmartThing app.
- Remove and re-pair your TV with the SmartThings app.
- Update your Samsung TV and SmartThings app on your smartphone.
- Ensure your TV and the app are connected to the same Wi-Fi network.
- Change the name of your TV and pair it with the app again.
- Restart your Samsung TV and smartphone as well.
- Uninstall and reinstall the SmartThings app on your device.
- Factory reset your Samsung TV and try to connect with the Samsung TV remote app.
If none of the methods help you fix the issue, you can contact Samsung’s customer support website to solve any technical issues.
FAQ
Yes, you can control your Samsung TV by using the remote app.
Yes, the SmartThings app is completely free to install on any device.
The simple answer is Yes. By downloading the SmartThings app on your phone, you can use your phone as the remote to control the Samsung TV.
You can use the physical button, USB keyboard, and SmartThings app to control your Samsung TV without a remote.
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