Delete Account

How to Delete Your Shopify Account or Store Permanently

Published

2 years ago

March 7, 2022

Admin

Though Shopify is one of the popular e-commerce platforms, there are certain reasons for an owner to delete his/her account. One may look to close their business or transfer their store from one platform to another. However, Shopify is a valuable subscription-based service for any newcomers in the field of e-commerce. You can easily sign up for a Shopify account and set up an online store as well as establish your business on this platform. Apart from this, it also offers a free trial for new users.

Table of Contents

Things to Consider Before Deleting Shopify account

[1] Before deleting a Spotify account, make sure to clear the outstanding bills and charges.

[2] If you have any third-party providers linked with your Shopify account, cancel them. Missing out this process may end up in receiving bills even after closing the Shopify account.

[3] It is always a great choice to uninstall all the apps on Shopify. Ignoring such minute details can continue charging the monthly subscription after the account closure.

[4] If you wish to retain your custom domain on the Shopify store, transfer them to another domain registrar before closing the account. Otherwise, you will not be to use the custom domain again.

How to Delete Shopify Store Permanently

Go to Settings -> select the Account option-> choose Store Status -> select Sell or Close Store -> tap the Close option.

[1] First and foremost, log in to your Shopify account using a web browser.

[2] Head to the Admin page on your account.

[3] Tap the Settings option from the bottom-left corner.

[4] From the settings menu, tap the Account section.

[5] Scroll down to the bottom of the Account page and then select the Sell or Close Store option under the Store status section.

[6] Enter your Password and tap Confirm to continue with the account closure.

[7] Before closing the account, you will have to provide a reason for leaving. Click the drop-down menu and then choose one reason.

Choose a reason to delete Shopify account

[8] Finally, tap Close to permanently delete your Shopify account.

It is a manual process to delete the Shopify account. The Shopify support team will not be able to do the process for you. However, if you have any questions to clarify, you may seek the Shopify help center. After deleting a Shopify account, you cannot get access to it. Therefore you need to consider twice before closing the account. This is the reason why Shopify offers an option to pause their business for a while. One can try pausing their account, and after a while, the account can be closed.

Useful links:

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FAQ

Can I permanently delete my Shopify account?

Yes, Shopify allows every account holder to permanently close their account. This option is available under Account Setting.

Is there an option to retrieve the closed Shopify account?

No. Once an account is closed permanently, you cannot retrieve it. However, Shopify has an option to pause an account. One can choose the pausing option instead of closing the account when in doubt.

Is Shopify free?

Shopify is a paid service. But there is a free trial for new users. After the free trial, one may choose their plan between Basic, Shopify, and Advanced.

How to deactivate the Shopify account?

To deactivate your Shopify store temporarily, go to Settings > Plan > Deactivate store > Continue > Deactivate now.