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How to Delete Your HelloFresh Account



HelloFresh is the largest meal-kit provider in the U.S. All the meals on HelloFresh are prepared by professional chefs and nutritionists. The only drawback of the HelloFresh service is its price. Compared to the other food services, the price of the meals is high on HelloFresh. If you want to quit HelloFresh and wish to switch to alternative services like DoorDash, make sure to delete your HelloFresh account before leaving the service. To delete your HelloFresh account, you need to contact the customer support team through email, call, or chatbot.

Important: Before deleting your account, make sure to cancel the HelloFresh plan to avoid getting charged.

How to delete HelloFresh account

How to Delete HelloFresh Account by Contacting Customer Support

There are two ways to contact the customer support team to delete the HelloFresh account. Both ways are discussed below.

Delete HelloFresh Account Via Chatbot

1). Launch a browser on your PC.

2). Go to the website and click the Chat button.

Tap CHAT to delete HelloFresh account

3). If prompted, log in to your HelloFresh account.

4). The Virtual Assistant chat box will pop up on the screen.

Chat with the live assistant to delete the account

5). Type delete my HelloFresh account in the text box and send it.

6). Then, provide all the necessary details of your HelloFresh account.

7). Follow the on-screen instructions and proceed with the steps to delete your HelloFresh account permanently.

Delete HelloFresh Account Via Email

1). Open the associate email account.

2). Start to compose a new email.

3). Enter the email address: [email protected] in the “To” field.

4). On the Subject section, type Request to Delete my HelloFresh Account.

5). Write an email requesting to delete your HelloFresh account from their database. Don’t forget to include your username, associated phone number, and other info about your account.

6). Finally, send the email. The HelloFresh customer support team will respond with the confirmation mail within 2-3 business days.

Delete HelloFresh Account Via Call

To delete the HelloFresh account over the call, contact the customer support team at (646) 846-(3663) and ask them to delete your HelloFresh account permanently.

How to Cancel HelloFresh Account

Canceling your HelloFresh account is easy, but remember to cancel it five days before the delivery day is planned. Otherwise, you will be charged for the meals, and the company will send you the next rotation’s meals.

#1. Visit the HelloFresh official website from a web browser on your PC.

#2. Hit the Log In button at the top right corner of the screen.

Click on the Log In button at the top right corner of the screen.

#3. Enter the email address associated with the HelloFresh account and enter the password.

Log in to Hello fresh account

#4. Tap the Login button to sign in to your account.

#5. On the home page, click on the profile icon at the top right corner.

#6. Select the Account Settings option from the drop-down menu.

Hellofresh Account Settings

#7. Scroll to the bottom and tap on the Cancel Plan option.

#8. You will see a pop-up message advising you against canceling your account. Click CANCEL ANYWAY.

delete HelloFresh account

#9. Select a reason for canceling your account.

delete HelloFresh account

#10. Finally, follow the on-screen prompts and continue to tap Cancel Anyway again.

delete HelloFresh account

Once you have canceled your account, you will be shown a message that your deliveries are canceled with the delivery date. Also, you can skip a week of deliveries, and you won’t be charged for that week. To skip the week, edit the delivery date of your box in the Menu section of your HelloFresh account page.

How to Cancel HelloFresh Without Email

If you have forgotten or don’t have access to your email address associated with the HelloFresh account, you can contact Customer service to cancel the plan.

[1]. Head to from any browser.

[2]. Scroll to the bottom and tap on Help center & FAQ.

[3]. Again scroll down and click the Contact Us button.

[4]. Tap on the Chat icon, and a chat window will open.

[5]. The chat will automatically open with a Chatbot.

[6]. Now, provide the required details of your HelloFresh account and ask them to cancel your HelloFresh plan.

[7]. The chatbot will assist you in canceling the HelloFresh subscription plan.

Deletion Guides of Other Food Delivery Services

Frequently Asked Questions

1. How do I reactivate my HelloFresh account?

To reactivate your HelloFresh account, log in to your account and navigate to the Account Settings section. Then, click the option Review and reactivate.

2. Why can’t I cancel HelloFresh?

If you have not canceled the Hellofresh delivery within 5 days, you won’t be able to cancel it, and you will be charged for the next rotation meal.

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